Protection Officer (3 Positions) at Prison Fellowship Rwanda (PFR)

JOB ANNOUNCEMENT

Position: Protection Officer (3 Positions)

Duty Station: Refugee Camps and Urban Settings
Job Type: Full-Time
Contract Duration: Fixed-Term Contract with Possibility of Extension

About Prison Fellowship Rwanda (PFR)

Prison Fellowship Rwanda (PFR) is a national non-profit organization working in partnership with the Government of Rwanda, local and international organizations to promote peacebuilding, unity, reconciliation, access to justice, mental health and psychosocial support, crime prevention, human rights, and socio-economic empowerment of vulnerable populations in Rwanda following the 1994 Genocide against the Tutsi.

Founded in July 1995, affiliated with Prison Fellowship International in 1997, and officially recognized by the Ministry of Justice in 2002, PFR envisions a society where unity, peace, and justice prevail. Its mission is to contribute to social transformation through peacebuilding, livelihoods, justice, psychosocial, and spiritual resilience interventions.

Since 2020, PFR has been implementing refugee response programs in partnership with UNHCR and MINEMA, covering:

• Community-Based Protection (CBP)

• Legal assistance and civil documentation

• Mental Health and Psychosocial Support (MHPSS), community-based sociotherapy, and protection and inclusion of Persons with Specific Needs (PSNs) in refugee camps, urban settings, and the Emergency Transit Mechanism (ETM) in Gashora.

PFR is currently seeking qualified, motivated, and ethical professionals to fill the position of Protection Officer.

Position Objectives

• Strengthen community-based protection mechanisms and responses

• Enhance refugee community capacity to identify and address protection risks

• Support implementation of protection strategies aligned with international and organizational standards

Key Responsibilities

Community Engagement & Protection

• Conduct regular protection needs and risk assessments within refugee communities

• Facilitate community-based protection activities, awareness campaigns, and capacity-building sessions

• Establish and maintain effective communication with community leaders and stakeholders

Case Management & Support

• Provide individual and group counseling for refugees with protection concerns

• Support the development and implementation of individual protection plans

• Coordinate referrals and case follow-up with relevant service providers

Project Implementation & Management

• Ensure effective day-to-day implementation of project activities in line with approved plans

• Support planning, coordination, monitoring, and reporting of project activities

• Coordinate community mobilizers and volunteers

• Develop innovative solutions to enhance sustainable refugee well-being

• Contribute to the development of IEC (Information, Education, and Communication) materials

Monitoring, Reporting & Documentation

• Monitor and document protection trends and incidents

• Prepare progress, quarterly, annual, and ad-hoc reports

• Contribute to monitoring and evaluation frameworks

• Ensure timely, accurate, and quality reporting

Coordination & Representation

• Strengthen collaboration with UNHCR, MINEMA, and other partners

• Participate in coordination meetings, protection clusters, and community forums

• Represent PFR in advocacy and community engagement platforms

• Coordinate closely with communication officers and volunteers

Capacity Building

• Deliver protection-related training and mentorship for staff and community members

• Promote community-led protection initiatives and self-help mechanisms

Compliance & Standards

• Ensure adherence to international protection standards, organizational policies, and national regulations

• Uphold confidentiality, neutrality, impartiality, and safeguarding principles

• Perform any other duties assigned by management in support of project success

Key Performance Indicators (KPIs)

• Number and quality of meetings held and participation rates

• Protection case resolution rate

• Number of training sessions conducted and participant feedback

• Timely submission and accuracy of reports

• Compliance with protection standards and organizational policies

• Reduction in protection-related incidents

Qualifications

• Bachelor’s degree in Law, Political Science, Social Work, Project Management, Human Resource Management, Conflict/Peace Studies, or related fields

• A Master’s degree is an added advantage

Essential Skills & Experience

• Strong understanding of refugee protection principles and international humanitarian law

• Excellent communication, interpersonal, and organizational skills

• Ability to work under pressure in multicultural environments

• Demonstrated experience in planning, coordination, and team supervision

• Experience working with government authorities and (inter)national NGOs

• Strong report-writing and analytical skills

• Ability to manage heavy workloads and prioritize tasks effectively

• Innovative, proactive, honest, and detail-oriented

• Fluency in English and Kinyarwanda (spoken and written)

How to Apply

Interested candidates should submit one PDF document containing:

• Motivation letter

• Curriculum Vitae (CV)

• Academic degree certificates

• National ID or passport

• Other relevant certificates

• One recommendation letter from a previous employer

• One church recommendation letter

📧 Send applications to: recruitment@pfrwanda.org
📌 Email subject: Protection Officer

Applications should be addressed to the Executive Director, Prison Fellowship Rwanda.

🗓 Deadline: 20th January 2026 at 5:00 PM
Only shortlisted candidates will be contacted.

For more information, visit: www.pfrwanda.org

Safeguarding Statement

Prison Fellowship Rwanda has zero tolerance for Sexual Exploitation and Abuse (SEA). Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility.