JOB ANNOUNCEMENT

Position: IT Officer (1 Position)

Location: Gakenke District, Rwanda
Application Deadline: 15th January 2026 at 5:00 PM

About Ubumwe SACCO Gakenke (USG)

Ubumwe SACCO Gakenke (USG) is the Head Office of all Umurenge SACCOs in Gakenke District, following their merger in August 2025. USG is duly registered under RCA Certificate No. RGDG013305 and licensed by the National Bank of Rwanda (BNR).

In accordance with Law Nº 072/2021 of 05/11/2021 governing Deposit-Taking Microfinance Institutions, USG is authorized to conduct microfinance activities in the Republic of Rwanda.

USG invites applications from qualified, committed, and customer-oriented professionals for the position of IT Officer.

Position Summary

The IT Officer is responsible for managing, securing, and optimizing the SACCO’s information technology systems to ensure efficient operations, data security, and high-quality service delivery.

Key Duties and Responsibilities

1. Systems Management and Maintenance

Install, configure, and maintain all IT hardware (computers, servers, printers) and software systems.
Administer operating systems, core banking systems, and enterprise applications.
Conduct routine maintenance to ensure system reliability and performance.

2. Network Management

Manage and monitor Local Area Network (LAN) and Wide Area Network (WAN).
Oversee internet connectivity, firewall configurations, and network security.

3. Cybersecurity and Data Protection

Implement and enforce IT security policies and procedures.
Manage user access rights, system permissions, and authentication controls.
Monitor and respond to cyber threats.
Ensure compliance with data protection regulations.
Implement disaster recovery and business continuity plans.

4. Technical Support and Training

Provide first-line technical support to staff.
Diagnose and resolve hardware, software, and network issues.
Train staff on new systems and cybersecurity best practices.

5. Data Management and Reporting

Administer databases and ensure data accuracy and integrity.
Perform regular data backups and recovery testing.
Prepare periodic system performance and security reports for management.

6. Innovation and Vendor Management

Research and recommend emerging technologies (e.g., mobile banking solutions).
Manage relationships with external IT service providers and vendors.
Ensure compliance with Service Level Agreements (SLAs).

Required Qualifications and Experience

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or Business Information Technology
Minimum 3 years of relevant work experience
Basic IT literacy in Core Banking Systems (CBS) and MS Office
Excellent communication and interpersonal skills
Professional certifications are an added advantage:
- CompTIA A+
- Cisco Certified Network Associate (CCNA)
- ITIL Foundation Certification
- Microsoft Certified IT Professional (MCITP) or Azure Certifications

Application Documents Required

Motivation letter addressed to the Chairperson of the Board of Directors
Curriculum Vitae (CV) with at least three (3) professional referees and their contacts
Certified copies of academic certificates
Copy of National ID
Previous employment certificate(s)
Any other relevant supporting documents

Submission Guidelines

Applications must be submitted no later than 15th January 2026 at 5:00 PM through one of the following methods:

Option 1: Email Submission

📧 Email: usgrecruitment2025@gmail.com

Submit ONE PDF file
Subject line: IT OFFICER USG

Option 2: Hard Copy Submission

Submit original documents to:
Ubumwe SACCO Gakenke – Head Office
Gakenke District, Gakenke Sector, Rusagara Cell
Dukuze Building (near Tantum Ergo Bar and Restaurant)
Finance Office

⚠️ Late applications will not be accepted.
📌 Only shortlisted candidates will be contacted.

Additional Information

USG promotes equal employment opportunities. Women, men, and persons with disabilities are strongly encouraged to apply.
No fees or compensation are required at any stage of the recruitment process.
Benefits are competitive and aligned with the financial sector.

Best regards,

KARANGWA Wellars
Chairperson of the Board of Directors
UBUMWE SACCO GAKENKE

IT Officer at Ubumwe Sacco Gakenke (USG)