Job Vacancy: Principal Insurance Officer – AB Rwanda Plc

Location: Rwanda
Job Type: Full-Time
Deadline: 5th January 2026

Job Overview

AB Rwanda Plc is seeking a qualified, competent, and experienced professional to fill the position of Principal Insurance Officer. The successful candidate will play a key role in managing and growing the Bank’s Bancassurance business while ensuring compliance with regulatory requirements and delivering excellent customer service.

Key Responsibilities & Duties

• Solicit and procure insurance business on behalf of the Bancassurance agent.

• Clearly explain insurance products and services to prospective policyholders without misrepresentation.

• Assess customer needs and recommend suitable insurance plans.

• Inform prospective policyholders of applicable insurance premiums.

• Explain proposal form requirements and the importance of full disclosure of material facts.

• Collect and submit all required documents to insurers and inform clients of proposal acceptance or rejection.

• Assist policyholders, claimants, or beneficiaries during claims processing and settlement.

• Notify insurers of any adverse habits, inconsistent income, or material facts that may affect underwriting decisions.

• Identify oneself to prospective policyholders, insured persons, and insurers as required.

• Ensure compliance with internal policies and procedures in all Bancassurance services.

• Lead the development of the Bancassurance strategy and advise Management on execution and monitoring.

• Supervise daily Bancassurance operations including cross-selling, risk posting, claims administration, and documentation.

• Supervise specified persons involved in Bancassurance activities.

• Resolve customer inquiries promptly in line with policies and procedures.

• Manage correspondence with insurance companies.

• Represent the Bank at conferences, business meetings, and industry events.

• Perform any other duties assigned by Management.

Reporting Responsibilities

• Prepare and reconcile insurance premiums payable to insurers.

• Prepare and submit regulatory reports to the Central Bank, including but not limited to:

  • Gross premiums collected (life and non-life) per insurance class

  • Commission received or receivable per insurance class

  • Number of policies in force, cancelled, lapsed, or terminated

  • Claims reported and customer complaints received

  • Fraud incidents encountered

  • Remedial actions taken to address customer complaints

Qualifications, Skills & Experience

• Bachelor’s degree in Business Administration, Insurance, Finance, Accounting, Actuarial Science, or a related field.

• Minimum of three (3) years’ experience as an insurance underwriter, claims officer, or sales officer.

• Completion of foundation courses provided by ASSAR or CII (Diploma is an added advantage).

• Strong communication skills.

• Excellent planning and organizational abilities.

• High attention to detail.

• Strong problem-solving skills.

How to Apply

Interested candidates should send ONLY the following documents:

• Letter of Interest

• Curriculum Vitae (CV)

• Copy of academic qualifications

• Copy of National ID

📧 Email: abr-recruiting@abr.rw
⏰ Deadline: 5th January 2026

Important:

• Please clearly state “Principal Insurance Officer” in the subject line of your email.

• Only shortlisted candidates will be contacted.