Housekeeping Supervisor at Kigali Marriott Hotel
Location
Kigali, Rwanda (On-site)
Job Type
Full-time
Experience
1–3 YEARS
Housekeeping Supervisor – Kigali Marriott Hotel
Location: Rwanda
Job Type: Full-time
Deadline: 25 January 2026
Job Overview
Marriott International is seeking a Housekeeping Supervisor to support housekeeping operations by ensuring guest rooms and public areas meet established quality standards. The role involves coordinating daily activities across departments, supervising staff, resolving room status discrepancies, and delivering exceptional guest service in line with Marriott standards.
Key Responsibilities
Inspect guest rooms, public areas, and facilities after cleaning to ensure quality standards are met.
Review sold room reports, verify room status, and prioritize room cleaning activities.
Update departing room statuses and resolve room discrepancies with the Front Desk.
Coordinate with Housekeeping, Engineering, Front Office, and Laundry teams to ensure smooth operations.
Prepare, distribute, and communicate changes in room assignments.
Assist Housekeeping management with daily operational activities.
Train, schedule, coach, and supervise housekeeping staff as needed.
Report maintenance issues, safety hazards, accidents, or injuries promptly.
Ensure compliance with company policies, safety, and security procedures.
Welcome and assist guests, anticipate service needs, and handle guest concerns professionally.
Maintain accurate records and complete required paperwork.
Support teamwork and ensure consistent service quality standards.
Perform physical duties including lifting, pushing carts, standing, bending, and walking for extended periods.
Qualifications & Experience
High school diploma or G.E.D. equivalent.
Minimum of 1 year of related housekeeping experience.
At least 1 year of supervisory experience.
No license or certification required.
Skills & Competencies
Strong attention to detail and quality assurance skills.
Ability to lead, train, and motivate teams.
Good communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work in a physically demanding environment.
Commitment to guest service excellence and safety standards.
How to Apply
Interested candidates should apply online through the official Marriott careers platform:
🔗 Apply Here: https://careers.marriott.com/housekeeping-supervisor/job/58F18453107E9D994B16D93C631CE9F4
⏰ Application Deadline: 25 January 2026